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Our server 800 product is a advanced client/server inbound solution that is also suitable for call blending.
The system provides for agents to handle calls from multiple sources and integrates with the corresponding database as well.
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Channel's state can be monitored through our intuitive interface.
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Agents are easily added and skill level applied.
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Each DNIS can be configured to handle calls in an entirely different manor.
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CO parameters are easily configured.
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The Client interface acts as a soft and CRM solutions allowing any kind of data entry or look up to be done.
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Banks can be located by providing either the batch number, ABA number, or bank name, city, etc..
The draft can then be sent to ACH for processing.
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Credit Cards may be processed in real time through Authorize-NET.
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Call backs may be scheduled.
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